Shipping & Delivery Policy
The large majority of our orders are shipped within 1-2 working hours of the order, and delivered in 1-2 hours from shipping. We ship and deliver through Uber and leading delivery services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.
WE ARE COMMITTED TO DELIVERING YOUR ORDER ACCURATELY, IN GOOD CONDITION, AND ALWAYS ON TIME.
Please note our shipping policy as follows:
We currently deliver all over India.
We ship and deliver most items within 1-2 hours of the order. However in some cases, we may take longer, up to 5 working days, to ship the order as we may have to procure it from some other stores or our suppliers or delivery providers, in the unlikely event that we are not able to ship and deliver your order completely within 2 to 6 hours of the order, we shall cancel the remaining unshipment part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipment part of the order shall be refunded, in the manner you have made the payment*.
We ship and delivery on all days (Monday to Sunday), excluding public holidays.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed delivery service providers like Uber.
While we strive hard to deliver on time, due to the load with the delivery service providers, estimate a delay of 1-3 hours.
While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or Email at info@hotbreadsatlanta.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest or order shall be refunded, in the manner you have made the payment.